Terms of Use for Mobile Wash USA
Effective Date: [nov/2024]
Welcome to Mobile Wash USA! These Terms of Use (“Terms”) govern your use of the Mobile Wash USA mobile application and related services. By accessing or using our application, you agree to comply with these Terms, as well as our Privacy Policy. Please read these Terms carefully before using the application.
Acceptance of Terms
By registering, accessing, or using Mobile Wash USA, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the application immediately.
2. User Accounts and Eligibility
2.1 Registration
To use certain features of Mobile Wash USA, you must register and create an account as a Customer or Vendor. During registration, you must provide accurate information, including but not limited to your name, email, phone number, password, and (if applicable) business details.
2.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account. Notify us immediately if you suspect any unauthorized use of your account.
2.3 Age Requirement
Users must be at least 18 years old to register for an account and use Mobile Wash USA’s services. By creating an account, you confirm that you meet this age requirement.
3. Service Overview
Mobile Wash USA is a platform that allows customers to post requests for automobile/ truck/RV/commercial vehicle washes and other pressure washing services, while vendors can apply to fulfill these jobs. We facilitate job postings, vendor applications, hiring, and job completion verification through a one-time password (OTP) confirmation. Mobile Wash USA does not provide direct services; we only connect Customers and Vendors.
4. Roles and Responsibilities
4.1 Customers
• Job Posting: Customers can post job requests by providing details such as job type, description, budget, location, and schedule.
• Vendor Selection: Customers can review Vendor applications, communicate via in-app messaging, and hire a Vendor based on suitability.
• Job Confirmation: Customers receive an OTP upon hiring a Vendor, which they will provide to the Vendor upon job completion to confirm the service.
4.2 Vendors
• Job Application: Vendors can view and apply to jobs within their service area by expressing interest or placing bids.
• OTP Confirmation: After job completion, Vendors must enter the OTP provided by the Customer to confirm that the job has been satisfactorily completed.
5. Payments and Invoicing
Mobile Wash USA may offer an optional pre-payment feature that allows Customers to pay for services through the app. Payment is securely held and will be released to Vendors upon job completion and OTP confirmation. By using the payment feature, you agree to the terms of our payment provider. Mobile Wash USA is not responsible for any issues that may arise with payments made outside of the application.
7. OTP-Based Job Completion
To confirm job completion, the Customer must provide a one-time password (OTP) to the Vendor. Vendors are responsible for entering the OTP correctly to complete the job. Failure to use the OTP system may result in incomplete transactions or disputes.
8. Prohibited Conduct
When using Mobile Wash USA, you agree not to:
• Use the app for any illegal activities or unauthorized purposes.
• Misrepresent your identity or submit false or misleading information.
• Engage in harassing, threatening, or abusive behavior towards other users.
• Attempt to bypass our security measures or interfere with the operation of the app.
Mobile Wash USA reserves the right to suspend or terminate any account in violation of these terms without prior notice.
9. Disclaimers
Mobile Wash USA provides the platform “as is” without warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for the conduct of Users or the quality of services provided by Vendors. Customers and Vendors interact and transact at their own risk.
10. Limitation of Liability
Mobile Wash USA is not liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the app, including, but not limited to, damages related to services rendered, loss of data, or financial losses. Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so some of these limitations may not apply to you.
11. Privacy Policy
Your use of Mobile Wash USA is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the app, you consent to our Privacy Policy.
12. Changes to Terms
Mobile Wash USA reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically. Your continued use of the app after any modifications indicates your acceptance of the new Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of USA. Any disputes arising out of or in connection with these Terms or the use of Mobile Wash USA will be resolved through binding arbitration in USA, or as otherwise agreed between the parties.